If for any reason you have to return goods, please notify our Customer Services department before posting the goods back to us. Please include with your returned goods your full name and address, with invoice and customer reference number if possible. Please refer to the bottom of this page for our contact details.
If your goods have arrived and you believe there are missing items, please contact Customer Services within 3 working days of receiving your order and we will be happy to assist.
If your goods arrived damaged or there is a discrepancy, please contact Customer Services within 3 working days of receiving the goods, and we will (at your preference) either exchange, replace or refund them. Please refer to the bottom of this page for our contact details.
If you are not totally satisfied with your goods, we will be happy to offer you a refund. Please contact our Customer Services department for further details.